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How We Protect Your Personal Data

At mahadewa slot, your personal data belongs to you — we collect only what is necessary to operate your account, process deposits via DANA, OVO, GoPay and QRIS…

Data minimisation policyDANA, OVO, GoPay & QRIS transactions protectedAccount data encrypted at restIndonesia-based data handlingRight to request deletion
mahadewa slot How We Protect Your Personal Data
PRIVACY CONTACT CHANNELS

Reach Our Data Team Directly

If you have a question about how your personal information is handled, need to correct a detail on your account, or want to submit a formal data deletion request, our privacy support team is available seven days a week. Players in Makassar and across Indonesia can reach us through the channels below; we aim to respond to all privacy-related requests within 48 hours of receipt.

Team online

Live Chat

Start a live chat session from within your account dashboard at any hour — our privacy team handles data access and correction requests around the clock, every day of the week.

Email Support

Send a written privacy request to our dedicated support address. Include your registered account username so we can locate your data record and respond within 48 hours.

WhatsApp

Message our privacy desk on WhatsApp for a fast acknowledgement. We use this channel to confirm receipt of deletion requests and to share progress updates on data reviews.

DATA HANDLING PRACTICES

Explore How We Secure Your Account

Security at mahadewa slot is applied at every layer — from the moment you enter your DANA or GoPay details at the cashier to the session token that expires when you close…

End-to-End Encryption

All data transmitted between your device and our servers uses TLS 1.3 encryption. Payment details — whether entered via OVO, DANA, or QRIS — are never stored in plain text at any point in the transaction flow.

Cookie Policy

We use session cookies to maintain your login state and preference cookies to remember your language and lobby layout. No third-party advertising cookies are placed on your device without your explicit consent during account setup.

Account Access Logs

Every login to your account — including the device type, approximate location and timestamp — is recorded and visible to you inside the Security section of your dashboard. Flag any unrecognised entry directly from that screen.

Data Retention Schedule

Account profile data is kept for as long as your account remains active. Once you close your account, personal identifiers are deleted within 30 days, though transaction logs are retained for the period depends on local law requires.

Third-Party Sharing

We share data only with payment processors — such as the GoPay or QRIS gateway — and identity verification partners required to operate your account. We do not share data with advertisers or data brokers under any circumstance.

Your Correction Rights

You may update your registered email, phone number or payment wallet details at any time from the Account Settings page. For name or date-of-birth corrections, submit a request via live chat with a valid ID document attached.

Switch to the Answer You Need

The questions below are the ones our support team receives most often about personal data, account privacy and the rights you hold as someone with an active mahadewa slot account. If your specific situation is not covered here, our live chat team is available around the clock to help you directly.

We collect your full name, date of birth, email address, and the phone number linked to your DANA, OVO or GoPay wallet. Device identifiers are also logged to protect your account from unauthorised access.

Payment references such as your QRIS scan code or DANA transaction ID are stored in encrypted form and used only to reconcile your deposit or withdrawal. They are not shared with any marketing or analytics partner at any stage.

Yes. Submit a data access request through live chat or email, and we will compile and deliver a copy of your account data within seven business days. Where local law permits, this includes transaction logs and session records.

Send a deletion request via live chat or our support email with your account username. We will remove personal identifiers within 30 days of account closure; transaction records are retained only for the period depends on local law specifies.

We use session and preference cookies to keep you logged in and remember your lobby settings. You can disable non-essential cookies through your browser settings at any time, though this may affect how certain account features display.

We share data only with payment gateways (GoPay, OVO, DANA, QRIS processors) and identity verification services that are necessary to operate your account. No data is sold to advertisers or passed to unaffiliated third parties.

Open the Security section in your dashboard to view all recent logins with timestamps. If an entry looks unfamiliar, use the 'End all other sessions' button immediately and contact our live chat team so we can investigate and secure your account.